Cookies Policy

This Cookie Policy explains how Charlotte Mayes London uses cookies and similar technologies on our website, what types of cookies we use, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or smartphone when you first visit a website.
They help the website function properly, improve your browsing experience, and provide valuable insights into how visitors use our site.

Some cookies are essential for the operation of our online store, while others help us tailor your experience and show you relevant content or promotions.

2. Types of Cookies We Use

We use the following categories of cookies on our website:

a. Functional Cookies

These cookies are necessary for the basic functionality of our website, such as:

  • Remembering your shopping cart contents

  • Enabling secure login

  • Supporting language or region preferences

Without these cookies, our website may not perform correctly.

b. Analytical Cookies

These cookies allow us to collect anonymous data about how visitors use our website.
They help us understand which pages are most popular and how users navigate through our store, enabling us to continuously improve performance and usability.

c. Marketing Cookies

Marketing cookies track your browsing behaviour to deliver personalised advertisements and product recommendations.
They help us show promotions that are relevant to your interests — both on our website and across partner platforms.

3. Managing Cookie Preferences

When you first visit our website, you will be asked to accept or decline cookies through a pop-up consent banner.
You can change or withdraw your consent at any time by adjusting your browser settings or your preferences in the cookie banner.

Most browsers allow you to block cookies or receive a warning before cookies are stored.
Please note that disabling cookies may affect the functionality and user experience of our website.

4. Contact Information

If you have any questions or concerns regarding our Cookie Policy, please contact us:

Charlotte Mayes London
📧 support@charlotte-mayes.com